Frequently Asked Questions

Question 1: How can I find the right shoe size?
You can refer to the shoe size chart on the product page of our shoes. Our shoes are true to size. (the basic method is to measure your foot from top to bottom and compare it to the respective size chart on the page).
Question 2: How many products does TAYRAAK have?
We have multiple artisanal designed leather shoes and more to come. Follow us on Instagram for updates: TayraakRetail.
Question 3: What are the Shoes made of?
The shoes are made of premium cow leather, featuring high density padding for extra comfort.

Question 1: How can I place an order?
Go to our website's collections page, select your product, and place the order. Contact customer support for assistance.
Question 2: How do I check the status of my order?
You will receive a tracking link on your registered email and WhatsApp once the order is dispatched from our warehouse.
Question 3: What are the different payment modes?
We accept card payments, money transfer and cash on delivery.

Question 1: What are the shipping charges?
Shipping’s on us! Just take your pick and place the order.
Question 2: When will I receive the order?
Your new pair of Tayraak will reach you within 5-7 working days of placing the order.
Question 3: Can I opt for express delivery?
All our deliveries are express! We love it when you place an order and ensure it reaches you promptly.

Question 1: How can I return a product?
If the size or color isn’t as expected, place a return request within 7 days of receiving the product. We’ll process it for you.
Question 2: How can I exchange a product for a different size?
We’re happy to exchange your order for a different size within 7 days. Hassle-free, promise!